Certificate Course in Patient Safety and Communication (CCPSC)

CCPSC is 5-modular on the job training program developed with an objective to improve the knowledge, skills and competencies of healthcare professionals in patient safety, its principles, domains, tools and techniques. This would aid to prevent and reduce risk of errors and harm that occur to patients during healthcare procedures. PHFI in collaboration with the State Institute of Health and Family Welfare (SIHFW), Government of Odisha is conducting this 3-day Training Workshop for Doctors, Nursing Staff and lab technicians. The workshop uses a judicious mix of classroom session, case studies, group discussion and activities

Objectives Of Course

  • • To enhance knowledge, skills and core competencies of every level of health care staff in basic patient safety concepts and practices.
  • • To equip healthcare professionals with best practices & knowledge in patient safety to enable better clinical outcomes, improved hospital efficiency and coalesce hospital care.
  • • Understand the principles and methodologies in patient safety and its use in service delivery to patients.
  • • Learn about tools, solutions and strategies to improve patient safety.
  • • Improve skills for effective communication among healthcare team and with patients and their relatives.

Salient Features

  • • Face to Face Classes
  • • Five Modular 3-day course
  • • Case based Learning
  • • Certificate of completion

Eligibility Criteria

Doctors, Nurses and Lab Technicians nominated by the State Governments.

Course Content

  • Module 1: Overview of Patient Safety and Risk Assessment
  • Module 2: Medication Safety
  • Module 3: Infection Prevention & Control
  • Module 4: Clinical & Workplace Safety
  • Module 5: Patient Safety Communication

Session Glimpses